Dynamics of Management and Leadership

Given through a pre-recorded 8-hour session.


Course consists of the following 4 sessions, presently done via 4 by 2-hour pre-recorded sessions.

Sessions can also be taken individually.

Performance management
  • VMOST: vision, mission, objectives, strategy tactics.
  • Setting goals – SMART goals
  • Critical Success Factors (CSF)
  • Key performance indicators (KPIs)
  • Organisational Configurations (Mintzberg)
  • Total quality management
Organisational analysis
  • External analysis – PESTEL
  • Internal analysis – McKinsey’s 7s Model
  • Bringing it all together – SWOT
  • Stakeholders’ analysis and management roles
  • Organisational strategy – Michael Porter’s 5 forces
Leadership styles and skills
  • Leadership Styles
    • Autocratic
    • Democratic
    • Micromanagement
    • Laisser-faire
    • Charismatic
    • Adaptive (Heifetz and Linsky theory)
    • Theory X and Theory Y – Douglas McGregor
  • Leadership Skills
    • Communication skills
    • Conflict management skills
    • Active listening skills
    • Emotional intelligence
    • Questioning Techniques
Setting a future direction
  • Forming a successful team – Bruce Tuckman
  • Motivating your team members
    • Maslow’s hierarchy of needs
    • Hertzberg’s two-factor theory
    • Daniel Pink’s Autonomy, Mastery, Purpose Framework
  • Change management – PDCA
  • Staff appraisals

Price

Normal Price per Session: €65 for MIM Members and €75 for non-members

Normal Price for all 4 Sessions: €250 for MIM Members and €270 for non-members